How to Let Customers Check a Gift Card Balance on Shopify
Why add a balance checker? Customers who received or partially used
a gift card may want to know how much remains before shopping. A dedicated balance-checking
experience makes that task easier to find.
How gift cards work in Shopify
Shopify supports gift cards as a payment method, and Shopify POS can display gift card information including remaining balance and transaction history for a customer.
Why merchants may want a storefront balance page
A storefront balance checker gives customers a self-service destination instead of requiring them to contact the merchant or start a checkout simply to determine the remaining value.
Gift Check Pro
Gift Check Pro is a Shopify app focused on gift card balance checking. It provides a customer-facing way to check gift card information and can also support POS-oriented workflows.
Good gift card UX
- Make the balance checker easy to find.
- Explain what information the customer needs.
- Make the form usable on mobile.
- Provide a clear result and next step.
- Keep support information nearby if a balance cannot be found.
Need a Shopify app?
Explore Accelerator Commerce apps or browse the documentation.